2019 MRN/SWANA-MA Conference Set for Tuesday, June 11

Mark you calendars for the 2019 MRN/SWANA-MA Conference which
will be held at the BWI Marriott on Tuesday, June 11. We will begin program
planning teleconferences in early November. If you have some ideas about topics
or speakers and/or would like to participate on the calls, please let us know by reply to this
email. Thank you!

Executive Order re Recycling Metrics: Recommendations from MDE

At the request of MD Governor Larry Hogan, the Maryland Department of the Environment has produced a preliminary set of recommendations in response to the Governor’s Executive Order EO
. This order called for a broad re-assessment of the overall goals,
metrics and actions required to minimize waste and maximize resource recovery in
the state along with a greater emphasis on partnerships and voluntary

The Power of Social Proof in Customer Communications

We came across an interesting and relevant passage in an
article re behavioral economics – Delighting
Without Asking

“Another prevalent cognitive bias is social proof. Take those placards in your hotel bathroom,
for example, urging you to recycle your towel for the good of the environment
Sometimes they give you statistics on the millions of gallons of water saved
when you choose to hang your towel on the hook to use another day.